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With the prevalence of Google and Internet search tools, it can feel like the answers to our most pressing questions are just a few clicks away. In the face of this information, the ability to formulate thoughtful questions is critical in allowing us to sort through a myriad of details and generate solutions. As humans, we are innately curious. We have an inborn desire to explore our surroundings and ask questions to learn about the
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Creating a Culture of Responders I don’t know about you, but working with people who are reluctant to respond or completely non-responsive drives me crazy. With our 24/7 culture and array of communication channels, clients and customers have come to expect a response as soon as possible. We all get numerous emails, texts, phone calls and (occasional) letters daily. In the face of this information overload, it can be tempting to simply not respond. However,
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To paraphrase an old saying: The only constant in life is change. Sometimes change comes into our lives as a result of a crisis, through our own choices, or by chance. Leaving a job, whether voluntarily or involuntarily, and embarking on a new venture is a brave step. A transition can be the catalyst for us to think about what we want our life to look like and create a road map for the future.
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Influence is a buzzword these days. From Instagram to the C-Suite, everyone wants it and everyone is trying to get it. But what is influence and why does it matter? Merriam-Webster defines influence as “the power or capacity of causing an effect in indirect or intangible ways.” Whether we recognize it or not, we use these skills all the time, not just in the workplace. The style or nature of our presence, what we say
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Whether you are an employee, a manager, or even a CEO, giving and receiving feedback can be stressful. Oftentimes feedback is associated with criticism, which can lead to a minefield of resentment, defensiveness, and avoidance. How to give constructive feedback is one of the hottest topics in business today. In my 20+ years’ experience coaching leaders how to have impactful conversations, I have found that feedback, when delivered well, has far-reaching benefits for individuals and
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